Terms of Service

Welcome to Mōtcha. These Terms of Service (“Terms”) govern your use of our website (motcha3.com) and your purchase of products from us. By accessing our Site or placing an order, you agree to these Terms. Please read them carefully before using our services.

1. General Conditions

By using our Site, you agree to provide accurate, current, and complete information at checkout and in all other interactions with us. You may not use our products for any unlawful or unauthorized purpose.

We reserve the right to refuse service to anyone at any time for any reason.

2. Products and Pricing

All prices are listed in USD and are subject to change without notice. We do our best to display product descriptions and images accurately, but we cannot guarantee that your device’s display of colors will be exact.

We reserve the right to limit the sales of our products to any geographic region, person, or order quantity at our discretion.

3. Orders and Payment

When you place an order, you agree to provide complete and accurate billing and shipping details. All payments must be authorized and completed before shipment. We reserve the right to cancel any order if we suspect fraud or unauthorized activity.

4. Shipping and Delivery

Orders are processed within 1–2 business days. Delivery times are estimates only and may be affected by carrier delays, customs clearance, or circumstances beyond our control. We are not responsible for late deliveries once an order has been shipped.

For details, please see our Shipping & Returns Policy.

5. Returns and Refunds

Due to the nature of our products, matcha powder and other perishable goods are final sale and cannot be returned. Accessories may be eligible for return if unused and in original condition.

For more information, please review our Shipping & Returns Policy.

6. Intellectual Property

All content on our Site — including text, images, logos, graphics, and product designs — is the property of Mōtcha and may not be copied, reproduced, or used without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Mōtcha is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability shall not exceed the purchase price of the product in question.

8. Governing Law

These Terms are governed by the laws of the State of California, USA. Any disputes will be resolved under the jurisdiction of California courts.

9. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page, and it is your responsibility to review them periodically. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

10. Contact Information

If you have questions about these Terms, please contact us at:

📧 maatchalover@gmail.com